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Posted by Olga Loffredi | September 14, 2017 9:07:00 AM EDT


Distinctions of Speaking and Listening: The Secret Weapon of Successful Executives

Let’s ask an unusual question. What does a senior executive really manage? To most people it appears that executives in different industries and in different companies manage different things, but from the perspective of the Vanto Group methodology, extraordinary executives all manage the same thing: they all manage conversations. And the efficacy with which they do so, although invisible to most observers, determines the productivity, morale, and results of an organization.

For most people “talk is cheap” and “action speaks louder than words.” It is the rare executive who can distinguish and generate the conversations that actually cause alignment, productivity, innovation, and job satisfaction from the cacophony of talk – verbal and written – in the day-to-day activity of an organization.

The “secret weapon” of truly remarkable executives is the ability to deal with the conversations in their organization in two ways:

1. Identify and eliminate the “past-based”, unproductive conversations that at best waste time and at worst erode morale, inhibit action, and stifle creativity; and
2. Generate and keep in existence new “future-based” conversations that call forth inspiration, leadership at every level, and unprecedented action and decision-making.

High performance requires a unique, specific use of language. The Vanto Group methodology provides “a body of distinctions” within language that result in new ways of listening and speaking that provide actionable opportunities in conversation and communication to transform an entire workforce from people who are “doing their job” to leaders who are a force for the realization of unprecedented organizational goals.

Rather than providing information, theories, and concepts, the Vanto Group methodology alters one’s moment-by-moment experience and perceptions, resulting in immediate, effective action.

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